Products & Services

Claims Support

Should a claim occur, you can be assured that Wheatley’s can guide and support you all the way with the help of our Technical Directors and experienced in-house local claims team.

We will handle your claim for you all the way, liaising with insurers and working towards a satisfactory settlement, as quickly as possible. All claims are serviced from our office in Birmingham, UK and are not outsourced or via external offices.  We will work on your behalf for the prompt and efficient resolution of claims.

We’re here to help make your claim journey as easy and stress-free as possible. It’s times like this you will appreciate having put your trust in Wheatley’s, a trusted Broker who has put the right covers in place.

Wheatley’s have the experience and expertise to help you when you need it most – put simply, we take care of your insurance business so that you don’t have to.

Wheatley’s Offer:-

  • Technical Experts – Multi-Class Insurance Experience
  • Single Point of Contact for Advice and Guidance
  • Personal Service – Not a Call Centre
  • Loss Adjuster Support
  • 24/7 Assistance / 365 Days a Year – with our Company Directors
  • Claims Monitoring
  • Risk Management Strategy to Mitigate Losses

How to Report a Claim

Please don’t delay, report all incidents to Wheatley’s on the same day, wherever possible. If we are notified of new claims quickly, preferably the same day of the incident or within the first 24 hours of the incident occurring, we will be able to handle the claim pro-actively.

Assistance During Office Hours:-

Should you need to make a claim during office hours, between the hours of 9am-5pm, please contact us on 0121 809 5555 or email our Company Directors, Chris Wheatley:- chris@wheatleys-insurance.co.uk or Kerry Wheatley:- kerry@wheatleys-insurance.co.uk where they will guide you accordingly.

Assistance Out of Office Hours:-

Should you need to make a claim out of office hours, please contact our Company Directors, Chris Wheatley on 07368 492 391 or Kerry Wheatley on 07368 163 027