How we work
Independent Insurance Brokers
Wheatley’s promise to take the time to understand your business and talk through the risks on a “face to face” basis.
We use our expertise and access to financially secure Insurers to arrange a carefully crafted and mutually agreed insurance programme, individually designed and clearly explained, ensuring you know what insurance protection you are purchasing and how this benefits and protects your business.
Our dedicated team has in excess of 80 years’ insurance knowledge and experience across a wide variety of Industry sectors and holds the highest Chartered Insurance Institute qualifications, demonstrating our commitment to ethical standards, professionalism, and technical competence. We are proud to be an advice-led business where trust, integrity and long-term relationships are key to our success, put simply our experience is your peace of mind.
Our approach
Wheatley’s understands the importance of being pro-active, not reactive and strives to provide the highest levels of servicing support, regular contact and adherence to pre-agreed service standards. We do not charge administration fees and work on a fully transparent basis, agreeing all commissions/servicing fees in advance with no hidden earnings. All meetings are documented and confirmed back to you for clarity, with all pertinent policy terms and conditions highlighted, and more importantly, discussed and agreed with you prior to the completion of any contract. We see ourselves as an extension of your own business and encourage our clients to put all insurance concerns and associated matters in our hands so they can be dealt with quickly and professionally, giving you more time to manage and grow your business.
Wheatley’s provide “hands-on” claims support directly from our offices in the Midlands, where experienced and dedicated claims experts and Loss Adjuster are on hand to assist and represent you professionally at all relevant claims meetings. This ensures our clients are treated fairly by insurance companies/representatives and allows us to negotiate claim settlements on your behalf.
At Wheatley’s, we take pride in providing unparalleled levels of personal first-class insurance advice, service and solutions we are proud to put our name to.